Another Level Games logo

Privacy Policy

Last updated: May 21, 2025

1. Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Another Level Games.
  • Cookies are small files placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to: United Kingdom.
  • Device means any device that can access the Service such as a computer, a cellphone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes data on behalf of the Company — third-party companies or individuals employed to facilitate, provide, or analyze the Service.
  • Website refers to Another Level Games, accessible from anotherlevelgames.co.uk.
  • You means the individual accessing or using the Service, or the company or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information that can be used to contact or identify You, including but not limited to:

  • Email address
  • Usage Data

Usage Data

Usage Data is collected automatically when using the Service. It may include information such as Your device's IP address, browser type and version, the pages You visit, the time and date of Your visit, time spent on those pages, unique device identifiers, and other diagnostic data.

When You access the Service through a mobile device, We may collect information such as the type of device, a unique device ID, IP address, mobile operating system, mobile browser type, and other diagnostic data.

We may also collect information Your browser sends whenever You visit our Service.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Technologies used may include:

  • Cookies or Browser Cookies. You can instruct Your browser to refuse all Cookies or indicate when a Cookie is being sent. If You do not accept Cookies, some parts of our Service may not work.
  • Flash Cookies. Certain features may use local stored objects to collect and store information about Your preferences or activity. Flash Cookies are not managed the same way as Browser Cookies — see Adobe's guidance for more.
  • Web Beacons. Small electronic files (clear gifs, pixel tags, single-pixel gifs) that let the Company count users who visited a page or opened an email, and gather related statistics.

Cookies can be "Persistent" or "Session". Persistent Cookies remain on Your device when You go offline; Session Cookies are deleted when You close Your browser. Learn more at the Privacy Policies website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including monitoring usage.
  • To manage Your Account: Your registration as a user, including access to functionalities available to registered users.
  • For the performance of a contract: development, compliance, and undertaking of any purchase or other contract with Us through the Service.
  • To contact You: by email, phone, SMS, or other electronic means regarding updates or informative communications, including security updates when necessary.
  • To provide You with news, offers, and information about goods and services similar to those You've already purchased or enquired about, unless You've opted out.
  • To manage Your requests: to attend to and manage requests You make to Us.
  • For business transfers: to evaluate or conduct a merger, divestiture, restructuring, or sale of assets, where Personal Data held about Service users may be among the transferred assets.
  • For other purposes: data analysis, identifying usage trends, evaluating promotional campaigns, and improving our Service, products, and Your experience.

Retention of Your Personal Data

The Company retains Your Personal Data only as long as necessary for the purposes set out in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data is generally retained for a shorter period unless needed for security, functionality, or legal reasons.

Transfer of Your Personal Data

Your information may be processed at operating locations outside Your jurisdiction, where data protection laws may differ. Your use of the Service represents Your agreement to that transfer. The Company takes reasonable steps to ensure Your data is treated securely wherever it is processed.

3. Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition, or asset sale, Your Personal Data may be transferred. We will provide notice before it becomes subject to a different Privacy Policy.

Law Enforcement

The Company may be required to disclose Your Personal Data if required by law or in response to valid requests by public authorities.

Other Legal Requirements

The Company may disclose Your Personal Data in the good-faith belief that doing so is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users or the public
  • Protect against legal liability

4. Security of Your Personal Data

The security of Your Personal Data matters to Us, but no method of transmission or storage over the Internet is 100% secure. While We use commercially acceptable means to protect Your data, We cannot guarantee absolute security.

5. Children's Privacy

Our Service does not address anyone under the age of 13, and We do not knowingly collect personal data from anyone under 13. If You are a parent or guardian and believe Your child has provided Us with Personal Data, please contact Us so We can remove it.

6. Links to Other Websites

Our Service may contain links to third-party websites not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit — We have no control over and assume no responsibility for third-party content or practices.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify You by posting the new policy on this page and, where appropriate, via email or a prominent notice, updating the "Last updated" date above.

8. Contact Us

If you have any questions about this Privacy Policy, You can contact us by email: support@anotherlevelgames.co.uk